FlyerTalk Forums - View Single Post - BEWARE: Southwest will steal your points !
Old Mar 22, 2019, 5:43 pm
  #68  
synergistic
 
Join Date: May 2014
Posts: 1,868
Originally Posted by Bluesman62
Some people are gluttons for punishment. Like some of my family members. A couple still use F9 even after:
  • One being stranded at MCO for potentially 3 days and having to rebook on DL
  • One being stranded at CLE for potentially 2 days and having to rebook on AA
  • One having their flight cancelled while awaiting boarding and having to rebook on WN
All eventually got (most of) their rebooking fares refunded, but the last one took almost 9 months and only after getting the DOT involved. And all of them called on me, Mr. FF, to help bail them out of their situations, get them on alternate flights, and then navigate the refund process. Ain't family great?
Wow. I always book my backup on WN when I book Frontier, Spirit, or Allegiant I save a lot of money on confirmed trips this way, and haven't actually been bitten. I'm having a really hard time understanding how someone who doesn't fly frequently can possibly handle the stress after it's gone wrong for them in the past. I guess they didn't stress, they just hand it off to you =/
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