Originally Posted by
SeeBuyFly
Our 735p ORD-MEX flight is delayed...they say 1.5 hrs but the plane has to go to YYZ and back, I estimate it won't leave for MEX until 11pm. How long an official delay is required before they will allow us to get a refund or rebook us?
Believe official policy is 0h30 for rebook and 2h00 for refund. However, I would not rule out a frame swap if your inbound is from ORD.