Old Mar 22, 19, 4:36 pm
  #310  
findark
 
Join Date: Nov 2014
Location: MSP
Programs: UA 1K, DL PM, WN, Global Entry; +others wherever miles/points are found
Posts: 9,938
Originally Posted by SeeBuyFly View Post
Our 735p ORD-MEX flight is delayed...they say 1.5 hrs but the plane has to go to YYZ and back, I estimate it won't leave for MEX until 11pm. How long an official delay is required before they will allow us to get a refund or rebook us?
Believe official policy is 0h30 for rebook and 2h00 for refund. However, I would not rule out a frame swap if your inbound is from ORD.
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