Originally Posted by
Siempre Viajando
Two of the four legs between the US and GRU were on 777s with a 2-4-2 configuration in the business class cabin, with some seats facing to the rear, sort of BA Club World fashion. It's an outdated product with too many sardines crammed into the tin can. I'm sure UA knows this and I assume they are working to modernize their fleet;
UA is in the process of converting the 777's with the 2-4-2 layout to all-aisle-access (i.e. Polaris seats). In the future, if you find yourself on one of these aircraft with the Polaris cabin, the complaint will be "my window seat didn't actually have a window."