Hi all, trying to answer a few things and put down a few more thoughts..maybe I won't need to do a review then after the trip
Yes, they do have Dyson hairdryer in the bathroom.
I was on the Virtuoso pre-opening advisory board for Rosewood Hong Kong and we had discussed about the Pillow Initials being an offering but never really confirmed if it was a "Go" so I was curious and very happy that they decided to move forward with it. It certainly adds a special touch.
The pool is basically finished and ready to go. But they are just dealing with a permit issue to my knowledge and that could be resolved as quickly as a week or much longer. But I'd think they are going to be able to open by end of April. Fingers crossed.
They should have 5 restaurants up and running by Summer but as of now, I think there are only 2 live. Trying their Chinese restaurant tonight and will share feedback. But I toured the restaurant space yesterday and it's an amazing space. I'm tired of writing "Amazing" "Stunning" but it's true. And again, it perfectly fits my aesthetics and might not at all for others.
There are a couple large events taking place tomorrow and lot of people have arrived. So it feels busy now.
There was an elevator issue this morning and the team rushed to assist and had a lot of urgency to it. Also sent small amenities to impacted guests as an apology gesture for the troubles. I must say that the elevators do take painfully long...The waiting game is driving me a bit mad, actually. And there are 6 or 7 elevators in a row so I'm not sure what's the issue here.
I'm guessing there are going to be some hiccups this weekend with so many people here. But the one thing I've noticed and you can feel just within a short time on site is that all the staff teams are so proud of the hotel and seems happy to be working here. Every staff I've come across has greeted me with a smile, asking how my stay was and if there's anything they can do for me.
There are a ton of Rosewood management and VIPs on site to ensure all things are running smoothly and for tomorrow's event. So I would be curious how the service will evolve, once they are gone.
Again, the attitude of the teams here just seems to be very positive and that goes a long way in getting around any growing pains/learning curves.