Originally Posted by
MaxFlying
Flights are crazy out of YYC, first thing I started looking at was other routes, everything zeroed out today and even tomorrow (I think). It was also a rolling delay following a taxi, return to gate, maintenance, deplaning, three new departure times etc. Re who should be prioritized, I can see both sides, I was curious as to what is the policy.
Already had her working on the onboard piece and will keep an eye on flight. Thanks
Priority only comes into play in automated systems.
If the flight everyone wants is J1 and you get through to an agent first, it's yours.
This is where I wish they'd just zero out every flight and throw everyone on standby, disallowing any confirmed changes. That ensures everyone actually gets prioritized the way they "should" (per AC's implementation of the system), rather than first come first served (until it's full).