FlyerTalk Forums - View Single Post - Serious Privacy violation at Grand Hyatt Jakarta - What to do?
Old Mar 21, 2019, 3:52 pm
  #80  
Dread Pirate Jeff
 
Join Date: Aug 2010
Location: RDU
Programs: Marriott Platinum. AA and UA as well, but I don't care about them anymore.
Posts: 308
Originally Posted by LondonElite
I appreciate your situation, but to take a slightly different perspective, I don't think you can expect a hotel to be a shield for your problem with this person. Either it is serious or it isn't (and I'm not going to speculate beyond that). If it really is serious and you want to or have to stay in that hotel, then you should check in under a different name or come to an understanding with the hotel that you are logged as Mr X.
Let's make this about you for a moment. Lets say, for whatever reason, someone wants to do you harm. Could be a partner, a colleague, whatever. Do you want to wait until that person attacks you in the hotel lobby after calling around to figure out where you're staying, and THEN call the police after the fact? Or do you think, just perhaps, random strangers should not be able to get info about whether you're staying there or not before hand, making it just that much harder to do you harm?

I'm sorry, but you absolutely SHOULD expect at least that from the hotel you're staying at, and if they give out any information at all about you and someone shows up and does you harm, that hotel should absolutely be liable for significant damages in a lawsuit to follow.

All they have to do is simply always say "I'm sorry, we are not able to give out guest information" and that's that.
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