FlyerTalk Forums - View Single Post - Opaque nature of change fees
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Old Mar 20, 2019 | 6:03 pm
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Kgmm77
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Originally Posted by Globaliser
There is nothing opaque about what is going on. With a few more minutes, some of us can work out the exact numbers, assuming that you are talking about published fares that can be accessed using public tools.
I don’t know what your definition of opaque is, but I’m not sure that a process that is understood by a subset of members on an enthusiasts website who require access to a third party subscription based database to get the answer to a fairly simple ask (changing one flight) makes much of a case for the defence.

Actually, on reflection, I’m being too generous. Claiming that airline ticketing and particularly post-purchase changes is anything other than opaque is quite frankly preposterous (Ryanair, Easyjet and most LCCs excepted).
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