FlyerTalk Forums - View Single Post - Outrageous No-Show Fee Incurred At St. Regis Aspen
Old Mar 20, 2019 | 3:15 pm
  #405  
Antarius
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Originally Posted by Gadot
The rules were in effect 10/2014 That is five years prior to his making his reservation. The fact that he did not read the rules is his fault. But again, I think we agree that if he really did check in prior to noon, he was not a no-show and his miles should have been used. That is the only fact that he will win on. I don't think Safeway applies
it would be like your credit card saying your APR is 19% and then on missing a payment, they sock you with a later added 1000 dollars.

1. The fee was not disclosed at booking
2. Marriott/spg cannot prove that the booking party received or read the retroactive fee addition

Safeway 100% applies as precedent. Spg cannot say "you may be charged a fee", not disclose a fee and then arbitrarily charge you. That's illegal and every court has sided with this.
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