FlyerTalk Forums - View Single Post - Outrageous No-Show Fee Incurred At St. Regis Aspen

Mar 20, 2019 | 2:43 pm

#396

Gadot

Suspended

Join Date: Feb 2019

Location: Buffalo, but live from suitcase

Programs: Delta, AA, Marriott

Posts: 240

Starwood T&C stated $ and miles returned 10/2014

Quote:

Originally Posted by Antarius

Check out Rodman vs Safeway Inc. Or Roling vs Etrade.

Theres more examples, but across the board, courts have not taken kindly to unilateral amendments of contract terms and hiding them in vague T&Cs.

Antarius You are so wrong. When you signed up to the Starwood awards, you agreed to the T&C
Starwood Awards Rules Oct 15, 2014:
If an SPG Member fails to cancel a guaranteed SPG Award reservation within the permitted cancellation time, the SPG Participating Hotel will charge the applicable cancellation fee to the credit card provided by the SPG Member at the time the reservation was made and the Starpoints that had been redeemed will be re-deposited into the SPG Member’s account. For Free Night Awards only, an SPG Member may request a refund of the applicable cancellation fees charged by forfeiting the portion of the Starpoints that he/she had redeemed for the SPG Award necessary to cover the applicable cancellation fees by emailing his/her request to [email protected] no later than 60 days after the reservation arrival date, provided that the SPG Member has adequate Starpoints in his/her account.

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