Originally Posted by cedahm

I have a points redemption (made in October) starting this weekend.

I believe they used to not except SNA's - but I saw the option a few weeks ago in my reservation, so I requested them, got confirmation email, then immediatelyfollowing that was a 'Your Suite Night Awards request has been removed" email.

I tried again late last week and the request went through and I did not get the immediate cancellation of the request. Monday I got a notification that we'd been upgraded to a 1BR suite. Yay. Then - last night - it changed to a 'Grand Deluxe' room and now, this morning it is back to just 'Deluxe'

I am not overly concerned one way or the other (it would save me a few bucks on a rollaway) - but curious for those that have dealt with the property...

Given their reputation for not giving a lot of Titanium recognition - should I bring it up/email them about it before check-in? I have a screenshot of the reservation showing the Suite confirmed. I'm nervous that if I bring it up I'll get 'flagged' as 'one of those 60K/night people' described earlier in this thread. Or, better to just deal with it at check-in?