Originally Posted by
bman1002
That has not happened to me so far. They may not be of much help, but have you contacted Uber support about this? Would not be surprised if it is some kind of bug.
Wouldn't be surprised at all if it were a bug. I just noticed it because the first reward I got, the counter was at zero thereafter. Did the math, and it looks like I lost out on 18 points. Even if that happens every time, definitely not enough to fight with the gaping abyss that is Uber customer service.