FlyerTalk Forums - View Single Post - Serious Privacy violation at Grand Hyatt Jakarta - What to do?
Old Mar 20, 2019, 6:40 am
  #63  
gengar
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by birdiedouble
Rules keep honest people honest. Devious people will find away around them. I think you need to come up with a better strategy than relying on a FD agent who may or may not be aware of your situation, let alone handle it effectively.
This is just not a good rationale. Do you say the same thing if a guest doesn't want to get sexually assaulted - that she shouldn't rely on an FD agent not to give out her room key to a drunken stranger not registered to the room? Is OP just supposed to stay home because "devious people" are always going to find ways to continue harassment? The bottom line is that hotels have an obligation to the safety and security of hotel guests, and procedures should be in place to manage privacy accordingly. The fact that management was made aware of OP's situation and promised protection, yet this situation still happened, is quite bothersome.
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