FlyerTalk Forums - View Single Post - Serious Privacy violation at Grand Hyatt Jakarta - What to do?
Old Mar 20, 2019, 5:58 am
  #61  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
Originally Posted by skywalkerLAX
Huh? You can very well expect a hotel to not give out ANY information related to a guest.

Usually when you call a hotel and ask for a guest name the only answer is: a) We don't have a guest with this name b) Mr. X isn't answering his phone.
If I "expect a hotel to not give out ANY information", I would expect the property to not even acknowledge if I was or was not a guest.

While in the OP's case, additional information - check in & check out dates - was provided, it sounds like simply confirming the OP was in house would be sufficiently troublesome for the OP.
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