FlyerTalk Forums - View Single Post - AA Initiated Flight Change - 7 Hours Later - Options?
Old Mar 19, 2019, 5:50 pm
  #10  
ltoolio
 
Join Date: Mar 2019
Location: Chicago
Programs: AA PPro, Marriott Ambassador Elite
Posts: 7
I saw the same thing when I searched, and brought it up to the 2nd CSR that I spoke with.

She said that although the seat map was showing open seats, that the reality is that there actually aren't that many available on the flight. The reason - people who have purchased tickets without a seat assignment (the ultra-economy tickets) take up some of the seats which are shown as Open on the Seat map,so what we see in the map isn't reality.

Not sure how much truth lies in that, but I can see some validity in it.

I can't yet post pictures of the maps & $$$ due to my limited post count, but the seat pages show double digits in economy, but the ticket purchase page only shows 2 in Economy and 3 in FC.
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