Originally Posted by
phltraveler
Low low by any metric- bare minimum keep miles alive spend. My main goal was to convert to a no AF product or AF waiver. To not be given the option was disappointing but not a showstopper. I agreed to cancel with the robot for a reason.
First time I've ever encountered an automated cancellation though...
The banks algorithms are only getting better at figuring out which profiles of customers to retain, and who to steer towards auto cancellation.