FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Mar 19, 2019 | 1:09 pm
  #606  
rjn21
20 Years on Site
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 884
A small hotel in Spain. Booked through booking.com, but full bill to pay on checkout. Very clear € bill. Very clear € instructions given. Very clear € on pin machine. Charged in GB£. Disgusting print out from terminal - "0% commission over wholesale rate". Actually a 6.5% markup over mastercard's daily rate. Charge back effected via NatWest. No replacement € charge made yet, but I'm happy if the hotel does that. It was a very small B&B type place and the owner appeared to not be overly commercially aware, so it may be Banco Popular (the terminal provider) over charging, or the owner is a good actor.

ETA: The MasterCard charge back code is now 4834 - p.168
https://www.mastercard.us/content/da...back-guide.pdf

Last edited by rjn21; Mar 19, 2019 at 1:17 pm
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