Originally Posted by
YEG USER
Your long rant/complaint seems to be missing some key information that could provide a better understanding of the situation.
For example, what was your boarding zone? Was the plane mostly boarded by the time you boarded? What are the dimensions of your bag? What are the dimensions permitted by AC?
It may well be that your bag was compliant with AC rules, but it also might not have been. If your bag was compliant then you “might” have a case, but even then if you were in zone 4 or 5 it is possible that the plane had radioed to the gate to advise to start gate checking bags.
If your bag wasn’t compliant then you get no sympathy from me. The fact the bag may have not been noticed on previous flights is irrelevant and this becomes a case of you pushing a point when you’re in the wrong.
IMHO this comes across as “agent enforced carry-on rules and I didn’t like it.” Without more details it is difficult to ascertain the full situation.
Zone 3. Plane was less than a third full when I tried to board. If you care for more detail, at gate C51... there was two agents verifying boarding passes. My girlfriend and I were having our boarding passes scanned by one of them and were about to board when the other agent from the other line (the one seemingly having a bad day) came from the other desk to tell me my bag won’t fit and that she can’t let me board unless I check it. Which is funny because I was transferring from another AC flight (TPE > YVR) and my bag had the cabin luggage verification FROM AIR CANADA right on the handle of it as they verified at the gate in Taipei that it was of proper size.
Bag is 100% compliant.