Flying TATL non-stop from US to Europe:

Here's the message: "We’re unable to process your check in request because the customer(s) requesting have previously completed the online check-in process for the eligible flight(s)."

Tried a few times. Got this the first and third times. The second time I got the "see agent" version.

Anyhow, called AA (Platinum line) and was told that they showed me as checked in. I said, "Are you sure." Agent assured me, yes.

But I am not reassured. I asked the agent, "Well then how do I print boarding pass or send to phone?"

Agent seemed surprised that I expected a boarding pass to be available for an international flight. This did not inspire confidence.

Am I really checked in? Context for concern is that I can't get to airport early tomorrow "just to be safe." Flying in J, no bags to check, had planned to meet spouse (who is on same PNR) inside security.

Update: O ye of little faith. Turns out agent was right; we are/were checked in. Whether any of the following is relevant or not, I don't know, but just in case: All of the above had been done through my wife's account. Same PNR, so shouldn't matter, but .... Anyhow, I went in after posting the above through my account. First I saw an ambiguous screen. Did not show me as checked in, and no check-in button. Went in to check in through the pull-down. This time I was back in familiar (and happy) territory: I was shown as checked in, and the buttons for printing/sending boarding passes were there. I conclude that there is some sort of IT balkiness. I would say that I get some hang-up checking in for international flights a third of the time, although it is usually on the Europe side. About half of those times, by repeating and/or calling, things eventually right themselves.

And now I am wondering: Do we still have to show our travel documents before going through security? No bags to check...