Originally Posted by
Andriyko
This is how it is supposed to be. No Amadeus PNR will be generated for an AA*IB codeshare. There is no point in contacting AA via any method to ask for something that does not exist. An operational PNR will be created in Resiber, and the passenger will be allowed to select a seat via a deep link once. Iberia's agents can access the Resiber PNR (calling is required) and help with seat changes.
Booking a prime IB flight through AA (whether as an award or part of a commercial booking) will generate an Amadeus PNR.
I see a lot of discussion about a deep link on AA's site, but where do you find that link? I assume it would be somewhere on the "Your Trip" (trip summary) page, but I'm not finding it on there anywhere. I have not selected seats with IB, nor have I ever clicked a link to do so previously. Did something change? Am I just flat out missing it? Does anyone remember what it said, or where it would be located?