Iberia makes it nearly impossible to find information about how to file a claim under EU261. In their response to me they provided a link to the UK sanctioning body, which does not investigate claims for flights that take place outside the UK. I found the Spanish https://www.seguridadaerea.gob.es/la...o/default.aspx site to file a claim, but I get nothing but at error message at the end of filling out the entire 3 pages of forms, having to have google translate it over and over...because being Spain, ONLY the menus are in English.

Iberia failed at the time of the delay to provide information for filing a claim, but it's been my experience no airline follows this part of the law.

Any advice, would be so helpful.

Thank you