FlyerTalk Forums - View Single Post - American Airlines - Paid seat upgrades given away
Old Mar 17, 2019, 10:02 pm
  #6  
worldtravels
 
Join Date: Apr 2011
Location: MSP
Programs: DL, BA, AA
Posts: 270
That is inexcusable. You paid extra for those seats and you are entitled to a refund. Initiate a complaint online through the online complaint form.
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