Originally Posted by
estnet
Okay - a link below that might have helped didn't work so
I bought an AA codeshare entirely on JL metal. I gave my AS number for mileage credit before checkin and it appears on my bp. I guess I have to do a manual request for the mileage to post?? Who do I email the boarding passes to (and do I need to send copy of ticket as well?).
2 complicating factors - ticket was purchased through AA vacations (don't think this should matter)
Agent put AA number in box for priority boarding but my AS # is still on the boarding pass in another area. She claimed this would NOT change the credit to AA rather than AS - I asked her twice!!
It may be the case that the miles appeared in my AA acct but not in my AS account - which is what worries me - what should I do?
There is no link to an AS site that says codeshare flights, despite technically not being allowed credit, can still be credited contrarily.
Send an email to AS at
[email protected] and attach a copy of your boarding passes. In the email request that they please credit the flights to your Mileage Plan account. They may ask for a copy of your invoice or other supporting documentation. I have never had issues with a manual request when providing only the boarding passes.
The JL award charts can be found
here. Under the charts, click on "Details" for the technical wording on partner credit then follow my suggestion above to request credit as per practice. AS has final word of course. I would confirm that any credit to AA has been reversed before contacting AS.
James in Los Angeles.