Originally Posted by
davie355
It is not that the guest can't sleep in a double bed, but that the guest booked a King, wants a King, and a King was available and the guest got it.
The real "seriously?" is why the process became so dramatic.
You seem to have missed my point. Of course they should give the guest what he booked.
I acknowledged the problem was at the desk. I'm asking (unrelatedly, actually) why a person needs a king to sleep in instead of a double (if you're not 7 feet tall). And you don't think that demanding to be walked at the hotel expense because you did not receive the exact bedding you were expecting is beyond the pale?