Originally Posted by spec119

I've had s booking in Y from BKK to LHR change 5 times so far since February ( departure in May ) QR831 777 then 330 then 777 again and connection to LHR QR15 cancelled

why am I angry not so much about equipment change but the cancellation of 15 means 4:10 hrs transit minimum and my gripe is they could have easily offered to change my BKK DOH to the 837 it departs one hour earlier than 831 would allow me to connect with QR1 just an hour transit

Of course they want to charge me something like $175 to change myself of a situation they are responsible for never again QR