Originally Posted by
PointWeasel
Another datapoint this morning.
Issued a new e-ticket with the Comfort fare promo to use few eupgrade credits.
The ticket is issued as usual, with Economy W in the fare area, and no mention of Comfort (no proof to follow-up when it posted incorrectly).
Called in to doublecheck and agent advises that its clearly a Comfort fare and questions why I would be concerned in the first place.
Umm. Because. Just because with AC IT.
Wouldn't having the fare basis be enough?