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Thread: Email from AA: F/J Cabin Service Survey Mar 2019... fake?
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Old Mar 15, 2019, 12:48 pm
  #10  
jcatman
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Originally Posted by AANYC1981
Lord what kind of changes / “enhancements” are they exploring now?
Why bother with a survey? Isn't this quote attributable to the prescient Doug Parker:


"The most important thing to customers is that we deliver on our commitment to leave on time and get them to the destination as they have scheduled."
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