15K matching experiences
All - new personal experience:
I have gotten matches on first request on 3 of 3 of the last CHAT requests. SM seems to be less reliable. Was 0 for 2 on last 2 SMs.
3/09/19: received latest mailer-appproved 60K mile/3k spend/3 mo AA card.
3/09: spent 2k in GCs
3/10: spent 1k in GCs
3/10: requested 15k match via chat. Informed it will be forwarded to the "proper team to approved the request, and will take 5 - 7 days to approve"
3/11: statement cycle ends
3/12: statement shows 15K adjustmet, + 2k initial spend (17k total posted to stmt). The final 1k did not post soon enough to make this cycle.
Summary: 15k match can post in less than 2 business days to Citi account upon stmt issue.