FlyerTalk Forums - View Single Post - I Got/Didn't Get MVP/Gold/75K Upgrade on AS (2019)
Old Mar 15, 2019 | 8:51 am
  #136  
tusphotog
 
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
Originally Posted by Dyoungman1
I was number one on the list since checkin. Still no upgrade during boarding, so I took my seat on the E75 in seat 6C. 4D remained opened, so I was sure they were going to come on the plane and give me the upgrade. Next thing I know they shut the door for take off.
Ask the GA before boarding when they're doing upgrades. They're so focused on closing flights 10 minutes before departure (I learned that in SFO a few days ago!), that they'll do anything to get the flight closed early, including leaving standbys, jumpseaters and not processing upgrades if it'll add to their workload. It's really fun to watch them panic if something is jeopardizing their ability to close at 10 minutes.

Horizon agents are the worst at this in my anecdotal experience...
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