Originally Posted by
platbrownguy
From the FAQs:
I actually thought there was a room type guarantee for Globalists but I guess not
-- that's one rare advantage that Marri-wood has over Hyatt!
Room type guarantee was there for Diamonds until about 5 years ago. not a benefit any longer unfortunately. That was a key benefit for me, too.
I don't think there is much that can be done in this situation, but may ask for some compensation in form of points?