Hi guys. I'm curious how to deal with a situation. I can provide the backstory if needed, but to try and keep this short, I checked into a Hyatt today to find that my reservation had been "upgraded" (in quotations) to a room I did not want.

When it (my refusal to accept the slightly more expensive but clearly inferior room) got to the point that the front desk was taking me around to show me other rooms, the employee finally admitted that a wedding party was coming this weekend and had taken all the rooms with 2 beds. It was not possible for me to get the room type in my reservation because the hotel had "upgraded" (not an upgrade to me) my reservation to 1 bed and then sold my room with 2 beds.

I'll speak to the manager when she arrives in the morning, so I'm just wondering if anyone has any prior knowledge how to approach this.