- Name of the hotel:
Novotel Gdańsk Centrum, Poland

- What is your Le Club status?
Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
No. Probably the worst Novotel I have ever stayed at.

- Which room did you book and which upgrade did you receive?
I booked a standard twin room and got this type of room.
Upgrade was not possible, as all executive rooms feature a double bed and I needed two single beds.
As a Gold member, I got "compensation": two sets of slippers.

- How are the rooms?
Rather small.
A very old room, with two small beds. Very old matresses.

- What was good and what was bad?
Good:
* Location: close to the Old Town
* Early check-in and late check-out possible.

Bad:
* An old building with dark corridors (only every 3rd lamp switched on in the corridors) and cracked walls
* Noisy area - a lot of construction sites around
* Small, old bed -- the mattresses were really really bad. (Only the pillows were OK - standard Novotel pillows).
* A small shower cabin, old shower head; sink partly clogged; some tiles almost falling down from the wall.
* Not enough sockets (one next to one of the beds; one behing the TV; one very low on the wall, next to the toilet door)
* It's really difficult to use the desk, as there's very little space between the desk and the bed right behind it
* It seemed somewhat dirty. The space under the beds hasn't been hoovered in a while. The glasses next to the minibar were dirty.
* Limited choice of tea/coffee - fewer bags than at other Novotels in Poland.
* Breakfast wasn't particularly exciting. Fewer choices than e.g. at Mercure Gdynia. A few products (e.g. pancakes, yogurt, pain au chocolat) not edible. Cheese pancakes served in the same container as fried sausage.

- Did you get club lounge access? How was the lounge?
No lounge.

- What about welcome drinks, welcome amenities or any other special perks?
Drinks voucher given at check-in. We got two large bottles (0.5 litres). They have a decent selection of Polish beer. Also good for wine and soft drinks.
Early check-in was possible (around 11h). Late check-out granted till 15h.
Pieces of fresh fruit were delivered to the room while we were away.
We also got slippers.

- Value for $ or Vouchers? Would you return?
I paid about 45-50 EUR per night (low season, mid-week stay). It was possible to pay with points. Breakfast was included in this rate.
I wouldn't return. Bad value for money given the condition of the building and the room.
If I need to return to Gdańsk, I'll stay at either Ibis Gdańsk Stare Miasto or Mercure Gdańsk Stare Miasto. The Ibis is a new hotel, located in a nice new building, with comfortable beds etc. It was about 8-10 EUR cheaper than the Novotel. The Mercure is located in an old building, but I think the rooms have been renovated. It's a 4-star property (Novotel has 3 stars). The price was about 8 EUR more per night than the Novotel.