FlyerTalk Forums - View Single Post - Nearing the end of my relationship with Marriott - how to deal with the ST Regis
Thread: Nearing the end of my relationship with Marriott - how to deal with the ST Regis
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Old Mar 14, 2019 | 7:12 am
  #33  
TBD
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Join Date: May 2010
Location: Tampa, FL
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Posts: 2,339
Marriott has more control than just opening a case. If you made your reservation on marriott.com, then your business relationship is with Marriott (the corporate entity). The fact that the hotel is an individual franchise is an issue between Marriott and the hotel. It's not relevant to the traveler.
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