FlyerTalk Forums - View Single Post - Has Marriott always been this virulently anti-guest?
Old Mar 13, 2019 | 6:46 pm
  #4  
beofotch
All eyes on you!
20 Years on Site
 
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,565
Remember with Bonvoy the guests are the product.
The actual customers are the hotel property owners
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