Originally Posted by
jsloan
The operating factor here is that you were trying to do this prior to the day of travel. On the day of travel, they can rebook you onto any carrier with which they have an interline agreement. Prior to that, they have plenty of restrictions in place. Generally, they limit you to UA-operated flights if you're just making a change due to a waiver. After your flight has been impacted, they can ticket most anything.
But their preference will absolutely be a JV partner (NH) over a non-JV partner (SQ, BR). So proposing JFK-FRA-SIN-SGN on SQ over JFK-NRT-SGN on NH is almost certainly going to be a fail, regardless when it is requested.
OP, what was it about the NH routing you objected to?