FlyerTalk Forums - View Single Post - Outrageous No-Show Fee Incurred At St. Regis Aspen
Old Mar 13, 2019 | 1:40 pm
  #3  
Kacee
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Regardless what the rate rules allow, it is very poor form for a hotel to assess a no show fee when they've been contacted by the guest and advised of a delayed arrival due to a flight cancel. Most properties will make allowances in these situations, particularly for top tier elites. Park Hyatt Chicago pulled this garbage on me many years ago (all flights canceled out of EWR) and it still stands out in my memory.
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