FlyerTalk Forums - View Single Post - Can a Hilton Gift Card be used to pay for the room at check-out?
Old Mar 13, 2019 | 1:23 pm
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sdsearch
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Originally Posted by EBGflyer
I'm a bit confused with the wording of the Hlton Gift Card terms and conditions.

"You can redeem a Hilton Gift Card when dining at one of our on-property restaurants, exploring our retail shops, playing at one of our golf courses, relaxing at our spas, or for any charge to your room portfolio."

So no doubts about that you can use it at their restaurants etc, but can you pay for the room with a gift card? I know you can't reserve a room with the gift card, but provided you use your credit card for that, why not use the gift card for the payment,at check out?
I don't know about check-out, I've always redeemed them at check-in ("can I use this $XX gift card, and then use my card on file for the rest of balance?"). At check-out all I do is drop my key on the desk typically., so doing it at check-out would add an extra front desk session while doing it at check-in only takes a fraction of minute added to existing front desk session.

But beware: I've run into some hotels that say they can't handle Hilton gift cards. So there's no guarantee that on particular stay at a particular hotel you'll be able to use it, even though at many hotels you can.

Also please note: I'm not sure if online check-in puts any wrinkles in this. I've never mixed online check-in with using a gift card. Online check-in commits to the card you're going to use, so I'm not sure if changes to a gift card are as easy then as if you don't do online check-in.
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