FlyerTalk Forums - View Single Post - advice needed for downgraded first class passenger
Old Mar 13, 2019 | 1:07 pm
  #8  
travelsweets
 
Join Date: Dec 2013
Posts: 25
The preloaded card is a gesture BA give, on top of the legal entitlement to 75% of the fare for the applicable sector and any minor difference in taxes (not the whole ticket price). Customer Relations can cancel the card, verify the amount on it and issue a payment in local currency direct to your friend. The issue with being dripped on would only get an apology at worst and a few thousand Avios at best.
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