Originally Posted by
C17PSGR
But this is how SPG has always done it, and there is no change.
If you stay at the Seattle Renaissance, you get lounge access with breakfast and light snacks at dinner plus a $10 voucher.
If you stay at the Seattle Westin, you get breakfast in the restaurant or a $10 voucher.
This is how it has worked before the SPG acquisition, before 8/18, before Bonvoy, and now. SPG made you choose. Marriott did not.
Obviously, the benefit at the Renaissance is objectively better since you get breakfast, dinner snacks, and $10 but there are SPG loyalists who insist passionately that the benefits at the Westin are better. (and yes, I know the benefits at resorts were better under SPG)
You spelled out how it was/is done on paper. However, the experience of many (but not all) of us SPG folks at properties worldwide
was that we received say the breakfast voucher
and still a welcome amenity/treat and/or points. I totally acknowledge what is on paper is a better 'deal' at the legacy Marriott properties. (Legacy Marriott needed to offer that due to the inferior program and product).
IMHO, properties following written policy is not being "bonvoyed" but a pressure for letter-of-the-law adherence to rules company-wide at SPG properties could be considered that.