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Thread: advice needed for downgraded first class passenger
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Old Mar 13, 2019 | 12:23 pm
  #4  
UKtravelbear
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He has two separate claims - and I would keep them separate

1. for the downgrade as per the other posts for downgrade reimbursement under EU261

2. for a customer service gesture for the dripping water. I assume they raised it on board - if he did the CC should have logged it already.
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