FlyerTalk Forums - View Single Post - Compensation not honoured by Marriott
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Old Mar 12, 2019, 3:19 pm
  #8  
nacho
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Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,097
Originally Posted by hhoope01
I can't speak to the OP, but I can say that I will normally NOT attach a cert to a reservation when I make it. I much prefer to use the Points Advance feature because if I have to make a change, I don't have to worry if Marriott will return my points or lose them. When the date gets closer I will order the award and get a cert attached to the reservation.
Exactly this is what I'd like to do too but unfortunately it's not the case anymore. I have all the things that required for this reservation before March 5 - the cert and the reservation were in place. Having to wait on the phone for 30 minutes during that period wasn't fun and the worst is that it HAS to be done over the phone.

Originally Posted by Intl359Widget
How does one know for sure that an e-certificate is attached to the reservation?
In your reservation it will say "e-certificate has been sent to the hotel".
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