Originally Posted by
myperks
Without turning this into a points advance yay or nay thread, but why (knowing Marriott IT issues) did you not attach the certificate at the time of reservation?
Having said that, Marriott should honor what the original agent stated and give you the points for your trouble but 10k is good enough if they manage to attach the certificate in the end.
I forgot about it completely - my bad.
Nope Marriott will NOT attach the cert unless I pay 60k to upgrade it, and 10k for the "frustration".