FlyerTalk Forums - View Single Post - What’s Marriott Customer Service team’s role?
Old Mar 11, 2019, 9:32 pm
  #44  
hockeyinsider
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Originally Posted by SkiAdcock
Speaking only for myself, no I would not have contacted the BBB of Maryland.
I agree. You're much better off blasting the property on Trip Advisor, Yelp, and Facebook than going to the Better Business Bureau. I didn't even know the BBB was still a thing. I remember trying to explain to people that BBB wasn't a governmental entity or some sort of regular, but an entity largely or mostly funded by businesses to buy themselves good ratings for marketing purposes.
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