FlyerTalk Forums - View Single Post - What’s Marriott Customer Service team’s role?
Old Mar 11, 2019 | 12:06 pm
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SkiAdcock
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Originally Posted by itsaboutthejourney
What has been helpful to get Marriott's attention has been to get the Better Business Bureau of Maryland involved when I have enough emails of non-response or clueless response from Marriott.
Short of MAR screwing up on credit card (and then one can challenge it w/ CC company), or proactively putting my safety in jeopardy or trying to defraud me aka the pillow guy, I can't imagine contacting the BBB, much less contact them multiple times. That truly boggles my mind & is a

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