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Thread: What’s Marriott Customer Service team’s role?
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Old Mar 11, 2019 | 8:46 am
  #25  
Sabai
 
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Originally Posted by calguy77

Customer care has been hit or miss. I was charged wrong and the hotel didn't respond, the customer care took about 4 months to get it resolved.
Y’all are so impatient; I would expect that both employees are rather busy of late.
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