Status: Accor Plus Gold

VIP benefits: upgraded to best room within category, room includes additional amenities such as robe and slippers, bottled water, coffee machine and macarons. Received welcome drinks and free wifi code at check in.

Additional care: Welcome amenities of water and sweets not in room at check in but did materialise while we were out for dinner.

Restaurant is fine for dinner but breakfast is not particularly memorable. Breakfast staff don’t really want to serve you and then try to solicit tips even though breakfast was fully paid (incl tax and gratuity) in room rate.