FlyerTalk Forums - View Single Post - Re-qualified for Elite but now it doesn't show after IT mess
Old Mar 11, 2019, 6:54 am
  #9  
nacho
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Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,097
Originally Posted by johnirvine
I 'requalified' for E+ at the end of February with 59k miles in the first year but this does not show in the TK system. Instead, it shows that I still require 1k miles. After complaining to TK, they sent an e-mail apologising for continuing problems with their IT system. My total mileage is also only 10% of what it should be.
You still have a year to correct the problem, we have slightly more than 2 weeks - which is absolutely annoying. Their mileage statement is not even neat - every entry they almost duplicate (just the entry, no extra miles), and the whole thing is just a mess.
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