Originally Posted by HariOm

Am I the only one facing this? In August 2018, I received an email from [email protected] with the subject: An 8,000 Asia Miles Bonus Offer. The email included the below promotion to spend $8000 by 12/31 to earn 8000 bonus miles. I enrolled, got a confirmation of enrollment, met the spend and never received the miles. Per the guidelines, I waited two billing cycles after 12/31, then called Synchrony Bank, and they told me they had no record of this promo and that I had to call Asia Miles. I then spent more than an hour on the phone with Asia Miles, where they also had no record of this promo. Then I sent them screenshots of the promo offer and my enrollment confirmation and requested the miles. That was three weeks ago. Today I resent the email. Anyone else encounter this promo?