Passive aggressive dismissiveness aside, the process is indeed a mess despite whatever physical constraints currently exist at YVR. When frequent flyers are unable to identify airport staff meant specifically to help them connect and when using a government border control process involves literally walking against an incoming flow of passengers, the process is a mess.

Hopefully the professionals will continue their efforts to improve the ITD process at all major airports in Canada. In the meantime, places like FT are a great resource for people to learn from others’ experiences and be better prepared for future travels.