Originally Posted by
Kacee
I have to agree with you. I'm seeing no improvement. Still problems with stays posting properly. SNAs have been an utter disaster. Absurdly punitive award cancellation policies are spreading like wildfire. And of course, most of the properties I'm interested in redeeming at just jumped in price by over 40%.
Excellent point. The increase in points requirement at many properties is an epic error in judgement when you're trying to resolve (oops sorry) have just woken up to the fact there are countless integration problems that are backfiring on your most loyal customers.
But, as I've said before: Bonvoy. Destroying loyalty one customer at a time. (Breakfast not included).