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Thread: “First Come First Serve” Rooms with Reservation?
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Old Mar 9, 2019 | 9:55 am
  #5  
MASTERNC
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Join Date: Jul 2011
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Originally Posted by Segments
Figure it’s like being walked. We overbooked a specific room type, everyone showed up, so you get stuck with something else. Hampton has the 100% Guarantee. Does Homewood have something similar? I’d expect something more than just a discount to reflect the downgraded room.

Did your parents check in online before arriving on property?
No they did not. Never been an issue before. I know some on here have also discouraged online check-in because it could preclude upgrades (though I know Homewood doesn't have upgrades). I normally do online check-in myself because it has been assigning me low floor rooms (against my preferences) otherwise.

Almost seems like it's becoming like the airlines where they are penalizing you for not checking in earlier by making it more likely you'll be "bumped".
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